TERMS AND CONDITIONS

The website – ‘http://www.Fabmoney.in/’ and mobile application ‘Fab Money’ and all other associated/ancillary applications, products, websites and services (“Website/Platform”) are property of and managed by Fab Money Technologies Private Limited, a company incorporated under the Companies Act, 2013 having registered office address at HD-019, 4th floor, WeWork Spectrum Tower, New Link Road, Mumbai - 400064 (hereinafter referred to as "Company/Fab” which expression shall, unless it be repugnant to the context thereof, be deemed to include permitted successors and assigns).

Please read the terms and conditions carefully before registering, accessing or using the Fab Services (defined below) offered through the Website, App (defined below) or through applications (defined below). These terms and conditions are a legal contract ("Terms of Use") between You and Fab. You agree and acknowledge that you have read the terms and conditions set forth below. If you do not agree to these Terms of Use or do not wish to be bound by these Terms of Use, you may not use the Fab Services and/or immediately terminate the Services and/or uninstall the App.

By accessing or using any version of the Website/Platform, you signify that you have read, understood and agreed to be bound by these Terms and Conditions of use and access (“T&C”), the Privacy Policy of the Company and any other applicable law.

 

The Company offers financial services such as prepaid cards, more specifically defined as Fab Services. 

We reserve the right to update or modify these T&C at any time without prior notice. Your access of the Website and use of the Services following any such change constitutes your agreement to follow and be bound by these T&C, as updated or modified. For this reason, we encourage you to review these T&C each time you access and use the Services.

 

 

The Platform may contain links and interactive functionality interacting with the websites of third parties including certain Regulated Entities as provided under RBI’s outsourcing guidelines. Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites. Before enabling any sharing functions to communicate with any such website or otherwise visiting any such website, Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website.

  1. belongs to another person or entity and to which you do not have any right.
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another person's privacy, insulting or harassing on the basis of gender, hateful or racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent or contrary to the laws in force in any manner whatsoever.
  3. is harmful to children.
  4. is misleading in any way.
  5. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming".
  6. infringes upon or violates any third party's rights including, but not limited to, any patent, trademark, copyright or other proprietary rights or intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number).
  7. Impersonates another person or provides instructional information about illegal activities such as violating someone's privacy, or providing or creating computer viruses.
  8. tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, or other areas of the Platform or solicits passwords or personally identifying information for commercial or unlawful purposes from other users of the Platform.
  9. engages in commercial activities without Company’s prior written consent such as engages in contests, sweepstakes, barter, advertising etc.
  10. interferes with another user’s use of the Platform.
  11. refers to any website or URL that, in Company sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms.
  12. deceives or misleads the addressee/ users about the origin of the messages or knowingly and intentionally communicates any information which is patently false or misleading or grossly offensive or menacing in nature but may reasonably be perceived as a fact.
  13. contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, diminish value of, covertly intercept or steal any system, data or personal information.
  14. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation.
  15. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.
  16. violates any law for the time being in force.
  17. In no event and under no circumstances shall Company be held liable to you for any liabilities or damages resulting from or arising out of your use of the Platform. You shall not use anyone else’s account at any time.

Exclusive Offers” within the context of the Fab Gems rewards program refers to an exclusive deal that a User can avail of when making a payment for goods or services through the Fab Money Prepaid card. 

  1. Please note that each offer may have its own unique terms and conditions, and the availability of offers is subject to change without prior notice. Fab Money reserves the right to modify, add, or remove offers at its sole discretion. The redemption of Fab Gems for offers and the utilization of such offers are subject to the terms and conditions of both the Fab Gems rewards program and the specific offer itself. Users are encouraged to review the details and requirements of each offer before availing it.
  2. Upon availing an Exclusive Offer on the Platform, the User becomes eligible to receive cashback as specified within the terms of the particular Exclusive Offer. The User earn certain cashback on offers provided by the Merchant (“Cashback”) when using Fab Money Prepaid Card with the Merchant either in store or on their website and mobile application (“Program”) as the case may be.  The Cashback provides the User with a rebate against a portion of their total spend at a successful transaction. Please note that the Cashback amount may vary depending on the specific merchant, promotions, and offers available on the Platform from time to time.
  3. Upon fulfilling the eligibility criteria for a Cashback, the rebate amount will be credited directly into the User's Fab Money Prepaid card. 
  4. It is essential for Users to thoroughly review the terms and conditions of each offer to understand the specific details regarding cashback eligibility, redemption, and the duration for which the offer is valid. The availability of cashback offers is subject to change at the sole discretion of Company.
  5. Please note that the Fab Gems received by the User is non-transferable. The Fab Gems can only be used within the Platform as specified within the Exclusive Offer terms and conditions.
  6. In the event of any technical issues or discrepancies related to cashback crediting, users are encouraged to reach out to Fab Money's customer support team for assistance and resolution. There might be cases where the crediting of cashbacks could occur on the following business day (T+1) or the second business day (T+2) due to technical glitches. It is clarified that the Company shall not be held liable for such delays.
  7. Company reserves the right to investigate and take appropriate actions in case of any suspected misuse, fraudulent activities, or violations of the terms and conditions associated with cashback. Such actions may include the cancellation of cashbacks, suspension of the User's account, or termination of participation in the rewards program.
  8. Company does not guarantee the availability of any particular offer or the continued existence of the Fab Gems rewards program. The cashback received through the redemption of Fab Gems may take some time to reflect in the user's account and will be subject to the successful completion of the transaction as per the terms of the offer. By choosing to redeem Fab Gems for offers, users acknowledge and agree that the cashback received through the offer can only be utilized as specified within the Platform.
  9. Company reserves the right to investigate and take appropriate actions in case of any suspicious or fraudulent activities related to the redemption of Fab Gems or the availing of offers. Such actions may include, but are not limited to, the cancellation of Fab Gems, termination of the rewards program, or suspension of the user's account.
  10. Participants in the Fab’s rewards program are responsible for ensuring the accuracy and validity of their transactions when availing offers. Any discrepancies or issues regarding the redemption of Fab Gems or cashback received through offers should be reported to Fab Money's customer support team for resolution.
  11. For more information regarding the Fab Gems rewards program, the redemption of Fab Gems, and the available offers, users can refer to the dedicated section within the Platform.
  12. The Company reserves the right to modify, suspend, or terminate the Fab Gems rewards program at its discretion without prior notice. The terms and conditions of the Fab Gems rewards program are subject to change, and it is the User's responsibility to stay informed about any updates or modifications.
  13. By participating in the Fab Gems rewards program, you agree to abide by this Terms and Conditions, as well as any additional rules and guidelines set forth by the Company from time to time. Failure to comply with the terms may result in the forfeiture of Fab Gems and the suspension of your participation in the rewards program. Please note that the Fab Gems rewards program is a voluntary feature, and users are not obligated to participate. If You do not wish to partake in the rewards program, you may continue using the Platform or the Fab Money Prepaid card without earning or utilizing Fab Gems.

 

 

 

You also understand, acknowledge and agree that:

  1. Company is not an insurance provider, insurance agent or an insurance intermediary registered with the Insurance Regulatory and Development Authority of India (“IRDAI”);
  2. Company is not registered or regulated by IRDAI in the capacity of an insurer, insurance agent or insurance intermediary as notified by IRDAI;
  3. IRDAI has not approved nor endorsed the Website/Platform and/or any content therein;
  4. Company is not engaged in the business of distributing or soliciting insurance products and merely highlights basic features of the insurance/insurance products to generate interest or create desire to inquire further about such products;
  5. By using the Website/Platform, you agree that Company is not inducing any person to purchase, increase, modify, reinstate or retain an insurance policy and any such act and/or omission made shall be at your sole risk
  6. The information on the Website/Platform should not be construed as direct or indirect solicitation of insurance business in any manner.
  7. You also understand, acknowledge and agree that:
    1. Company is not in the business of providing any banking or non-banking services or issuance of any pre-paid instrument (“PPI”) and is not an entity registered with the Reserve Bank of India (“RBI”);
    2. Company is not registered or regulated by RBI in the capacity of a bank, a NBFC or a PPI issuer as notified by RBI;
    3. RBI has not approved nor endorsed the Platform and/or any content therein;
    4. Company is not engaged in the business of distributing or providing any banking services or is engaged in the business of issuance of PPIs and merely provides you with co-branded PPIs issued by Commercial Partners.
    5. The PPI co-branded by Company is issued by Commercial Partners and such Commercial Partners have the sole authority to decide the features governing such PPI. By accepting the terms and conditions provided, I hereby authorize the selection of Rupay as my preferred network partner with the Fab Money Prepaid card. For more details on risk factors, terms and conditions please read about the product carefully on the Website before issuing the same.
       

Company reserve the right to:

  1. Make all decisions in relation to inter alia your registration with Company;
  2. Give you a username, different from the username chosen by you, if it impersonates an already existing username, or if Company feels it is otherwise inappropriate;
  3. Request additional documents and additional information from you for the purpose of your registration as a user with the Platform; and
  4. Deny access to the Website/Platform or any portion thereof without notice for the following reasons (i) any unauthorized access or use by you; (ii) attempt(s) to assign or transfer any rights granted to you under this Terms; (iii) violation of any of the provisions of the Terms or any applicable law.

 

 

The material as part of the Services and as appearing on the Website could include technical, typographical, or photographic errors. The Company does not warrant that any of the material on the Website/Platform is accurate, complete or current. While, the Company may make changes to the material made available as the Services or on the Website/Platform at any time without notice, however it is under no obligation to update the material.

 

The Company shall not be liable for failing to perform, or delay in performance of, any of its obligations if, and to the extent that, such failure or delay is caused by an event substantially beyond its control, including but not limited to acts of God, acts of the public enemy or governmental authority in its sovereign or contractual capacity (including but not limited to declaration of lockdown), war, terrorism, floods, fire, strikes, epidemics, pandemics, civil unrest or riots, and/or power outage or grid failure.

You agree to protect, defend and indemnify us and hold us and our officers, directors, partners, employees, agents, investors and representatives harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your access and use of the Website/Platform and/or the Services in violation of these T&C and/or your infringement, or infringement by any other user of your Account, of any intellectual property or other right of anyone.

The terms of this provision will survive any termination or cancellation of these T&C or your use of the Services.

Exceptions: Notwithstanding the above, neither Party shall have liability to the other with regard to any Confidential Information which- 

  1. Was generally known and available in the public domain at the time it was disclosed, or becomes generally known an available in the public domain through no fault of the receiver. 
  2. Was known to the receiver at the time of disclosure as shown by the files of the receiver in existence at the time of disclosure.
  3. Is disclosed with the prior written approval of the discloser 
  4. Is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided; that the receiver shall provide reasonable advance notice thereof to enable the discloser to seek a protective order or otherwise prevent such disclosure. 
    1. You acknowledge and agree that the Confidential Information so provided to you shall at all times be the property of the Company and any breach of the same shall cause irreparable damage to the Company.

If any provision of these T&C is held to be illegal, invalid or unenforceable under any present or future applicable laws: (a) such provision will be replaced with another, which is not prohibited or unenforceable and has, as far as possible, the same legal and commercial effect as that which it replaces; and (b) the remaining provisions of the T&C will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from.

Any failure on the part of The Company  to require performance of any provision of these T&C shall not affect its right to full performance thereof at any time thereafter, and any waiver by the Company  of a breach of any provision hereof shall not constitute a waiver of a similar breach in the future or of any other breach.

 

You shall not assign or transfer any rights, obligations, or privileges that you have under these T&C, without the prior written consent of The Company . Subject to the foregoing, these T&C will be binding on your legal heirs, successors and permitted assignees. Any assignment or transfer in violation of this clause will be deemed null and void. The Company’s rights under the T&C are freely transferable by The Company  to any third parties without the requirement of intimating you or seeking your consent.

These T&C shall apply when you complete the authentication process and create an Account and shall remain valid and binding on you for so long as you maintain the Account.

These T&C (and by extension, the Privacy Policy) are governed and construed in accordance with laws of India. By using the Services, you hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Mumbai, India, in the event of any disputes arising out of or in relation to your access to and use of the Services.

The User may, report violation of breach of privacy, Information or identify theft or grievances in relation to the Information shared, collected, stored or disseminated by the Company in relation to the Website/Platform on ops@Fabmoney.in.